Success Stories
I had an entry in Diamond Relations that I started back in July 2012. This customer was in to buy a bridal set and I have been working with him for nine months. We began emailing back and forth to each other. I wasn’t going to let him get away so I bugged him to death, until he walked in last night and put $9,000.00 down to get the ring. I would have never made this sale had I not stayed on top of our Diamond Relations.
Cheryl
Diamond Relations has been a wonderful addition to our business. It really helps the managers to keep track of all of our opportunities by being able to look at one screen and see them all. It also helps us with coaching our salespeople to improve performance and to make sure they are doing all of their follow-up. This was the single best purchase we made for our business in the past year, and we look forward to working with the program more and more.
The support at Diamond Relations is amazing! Molly and Jay have both been very informative and patient every step of the way from setup, to training, and to implementation.
I would absolutely recommend this program to any jewelry store with multiple salespeople.
Thanks,
Sarah
…Notes were all over the place and I couldn’t keep track of all of my opportunities. Diamond Relations allows me to see every sale I am working in one place on an easy to use screen.
Bill G.
-Sales Manager
I absolutely live by it (Diamond Relations), it is has increased my sales as an individual dramatically. The best part is it takes that pressure off when working with guys, because I can go in directly and look at their girl’s wish-list to help them find exactly what they are looking for to make the sale.
Kristy R.
-Sales Associate
Without Diamond Relations I never knew what my sales associates were working on or what opportunities were walking out the door. Now I am able to see each associate’s opportunities and help them follow up to make the sale. I attribute at least 15% of our sales increase last year to Diamond Relations.”
Maria C.
-Sales Manager